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alef, 08/19/2009 16:51
+In Progress


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h1. Workflow

  • This workflow may change over time
  • Some status changes are still open

Status

New

Status Condition
New good repro
  1. set to Assigned
  2. assign to BI (leave Assigned to empty)
  3. Due Date after 3 months
Status Condition
New CTD, with dumps
  1. set Category to CrashToDesktop
  2. set to Forwarded
  3. clear Due Date, Assigned to and Target version if set
Status Condition
New anything else
  1. set to Feedback
  2. assign to Author
  3. Due Date after 2 weeks
  4. Comment explaining what is required

Feedback

Status Assigned to Due Date
Feedback author overdue
  1. clear Assigned to
  2. set to Expired
Status Assigned to Due Date
Feedback empty or BI overdue
  1. set to Expired

Assigned

Status Assigned to Due Date
Assigned empty or BI overdue
  1. set to Feedback
  2. Due Date after 3 months

Resolved

Status Due Date
Resolved overdue
  1. set to Closed
  2. clear Due Date
  3. clear Assigned to

Rejected

  • the issue is closed and needs no further processing
  • if valid reasons are provided, the bug maybe re-opened and set to Assigned

Closed

  • the issue is closed and needs no further processing
  • if valid reasons are provided, the bug maybe re-opened and set to Assigned

Duplicate

  • the issue is closed and needs no further processing
  • if valid reasons are provided, the bug maybe re-opened and set to Assigned

Expired

  • the issue is closed and needs no further processing
  • if valid reasons are provided, the bug maybe re-opened and set to Assigned

Forwarded

  • the issue is basically closed and needs no further processing
  • CTDs are not re-opened

In Progress

  • the issue has been taken in charge by BI

Events

Beta patch release

Status
Open
  1. set to Feedback
  2. Comment with a link to Versions
  3. Due Date after 2 weeks

Final patch release (not betas)

Status
Open
  1. set to Feedback
  2. assign to Author
  3. Comment with a link to Versions
  4. Due Date after 2 weeks

Issue fixed or feature implemented according to CL

Status
not Resolved
  1. set to Resolved
  2. fill Target version
  3. assign to Author
  4. Due Date after 2 weeks
Tracker Status Related issues
Feature Resolved Open bugs
  1. Due Date after 1 month
Tracker Status Related issues
Feature Resolved Closed bugs
  1. set to Closed
  2. clear Due Date

Issue not fixed

Status Category
open CrashToDesktop
  1. set to Forwarded
  2. clear Due Date
Status
any non-open state or Resolved
  1. set to Assigned (with or without person)
  2. Due Date after 1 month

Notes

  • Patches release dates are in the Calendar view
  • If Author is not present in the Assigned to list, leave it blank
  • Assigned to empty and Assigned status means assigned to Bohemia Interactive
  • Due Date is important because can be filtered and issues are never forgot
  • Tables are conditions, numbered sentences are actions

Diagram

This diagram doesn't show all the possible status changes.

workflow.png (27.9 kB) alef, 02/03/2010 15:40

workflow.svg (13.8 kB) alef, 02/03/2010 15:40