Bug #26366

BI-Forums Login not possible with IE9 thru proxy

Added by GuessWho over 3 years ago. Updated about 3 years ago.

Status:Closed Start date:11/15/2011
Priority:Normal Due date:
Assignee:Dwarden % Done:

100%

Category:-
Target version:-
BIForumURL:

Description

Error 400 seems related to Spam Blocker software "Bad Behavior". Firefox 8.0 does work thou as well as IE9 form my home notebook w/o proxy. You might want to look into it cause others may run into this as well. See email to Placebo below:

[... ]as of this morning I get an ERROR 400 on the Forums when refreshing (F5) the page. After logging of from the forums I get this error when trying to log on again.

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Error 400
We're sorry, but we could not fulfill your request for /index.php on this server.
An invalid request was received. This may be caused by a malfunctioning proxy server. Bypass the proxy server and connect directly, or contact your proxy server administrator.
Your technical support key is: d9f3-a6da-41fe-ed15
You can use this key to fix this problem yourself.
If you are unable to fix the problem yourself, please contact placebo(@)bistudio(.)com and be sure to provide the technical support key shown above.

As we are normally not using proxy servers, I don’t know if this problem is on my end or on yours. It worked perfectly fine until Sunday from my home pc and until Friday from this one (office). Please feel free to contact me if you need more information.

Regards

History

Updated by Dwarden over 3 years ago

on it ... if possible get in touch with me on skype

Updated by GuessWho over 3 years ago

Hey Dwarden,
thanx for looking into it. I'm not on skype thou, any possibility to chat here, on BI-Forums per pm later tonight or per email?

Updated by Dwarden over 3 years ago

  • Status changed from New to In progress
  • Assignee set to Dwarden

IP of the proxy / proxies would be helpful

Updated by GuessWho over 3 years ago

I'm at home now, will try to get the IP tomorrow. Let's see, if my IT guys can be helpfull at all. Is there an alternative method to obtain the IP, just in case.

Updated by Dwarden over 3 years ago

when behind the proxy, just visit http://www.myip.dk/ and email me that ip (ipv4)

Updated by GuessWho over 3 years ago

Thank you, will do.

Updated by GuessWho over 3 years ago

Morning Dwarden,
here is the IP info:

IP Address: 217.243.166.218
Hostname: 217.243.166.218

Updated by GuessWho over 3 years ago

I was just checking the forums and login is working now. So many thanks to you for fixing this for me. Much appreciated.

Updated by Dwarden over 3 years ago

  • Status changed from In progress to Resolved
  • % Done changed from 0 to 100

thanks for confirming it works now

Updated by Sickboy about 3 years ago

  • Status changed from Resolved to Closed

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